# GitHub: Incident with Copilot

> GitHub status incident “Incident with Copilot” on 2024-03-11: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/7f4bllnv3h1n
Last updated: 2024-03-11T10:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-11 08:14 UTC · Resolved: 2024-03-11 10:20 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/7f4bllnv3h1n](https://www.githubstatus.com/incidents/7f4bllnv3h1n)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-03-11 10:20 UTC: On March 11, 2024, between 06:30 UTC and 11:45 UTC the Copilot Chat service was degraded and customers may have encountered errors or timed out requests for chat interactions. On average, the error rate was 10% and peaked at 45% of requests to the service for short periods of time. This was due to a gap in handling an edge case for messages returned from the underlying language models. We mitigated the incident by applying a fix to the handling of the streaming response. We are working to update monitoring to reduce time to detection and increase resiliency to message format changes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-03-11 08:14 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/7f4bllnv3h1n
- Citation: GitHub, “Incident with Copilot” (2024-03-11 08:14 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/7f4bllnv3h1n (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Copilot (2024-03-11)](https://rewindex.com/company/github/incidents/7f4bllnv3h1n)`


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Canonical: https://rewindex.com/company/github/incidents/7f4bllnv3h1n · Markdown: https://rewindex.com/company/github/incidents/7f4bllnv3h1n.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/7f4bllnv3h1n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:43.260Z