# GitHub: Incident with Issues and Webhooks

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-04 15:45 UTC · Resolved: 2026-05-04 16:40 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/72q3n8yxthcy](https://www.githubstatus.com/incidents/72q3n8yxthcy)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2026-05-04 16:40 UTC: On 2026-05-04 at 3:37:17 PM UTC we detected increased latency on issues resulting in timeouts, and elevated 500 errors on webhooks. A scheduled workload drove high utilization on the primary host of a critical datastore, saturating the connection pool. We paused the job to mitigate the problem at 4:40:05 PM UTC and have implemented measures to prevent recurrence.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/github/incidents/72q3n8yxthcy · Markdown: https://rewindex.com/company/github/incidents/72q3n8yxthcy.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/72q3n8yxthcy · Generated 2026-10-18T10:24:07.468Z