# GitHub: Disruption with GitHub services

> GitHub status incident “Disruption with GitHub services” on 2024-07-02: impact minor (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/5dvz23w3gl38
Last updated: 2024-07-02T19:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-02 18:45 UTC · Resolved: 2024-07-02 19:24 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/5dvz23w3gl38](https://www.githubstatus.com/incidents/5dvz23w3gl38)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-07-02 19:24 UTC: On July 02, 2024, between 18:21 UTC and 19:24 UTC the code search service was degraded and returned elevated 500 HTTP status responses. On average, the error rate was 38% of code search requests. This was due to a bad deployment causing some user's rate limit calculations to error while processing code search requests. This impacted approximately 2,000 users. We mitigated the incident by rolling back the bad deployment along with resetting rate limits for all users. We have identified and implemented updates in the testing of rate limit calculations to prevent this problem from happening again, and clarified deployment processes for verification before a full production rollout to minimize impact in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-07-02 18:45 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/5dvz23w3gl38
- Citation: GitHub, “Disruption with GitHub services” (2024-07-02 18:45 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/5dvz23w3gl38 (CC BY 4.0).
- Markdown link: `[GitHub: Disruption with GitHub services (2024-07-02)](https://rewindex.com/company/github/incidents/5dvz23w3gl38)`


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Canonical: https://rewindex.com/company/github/incidents/5dvz23w3gl38 · Markdown: https://rewindex.com/company/github/incidents/5dvz23w3gl38.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/5dvz23w3gl38 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:10.283Z