# GitHub: Disruption with users unable to start Claude and Codex agent task from the web

> GitHub status incident “Disruption with users unable to start Claude and Codex agent task from the web” on 2026-04-23: impact minor (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/40f3r1jvjwl2
Last updated: 2026-04-23T19:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-23 19:28 UTC · Resolved: 2026-04-23 19:42 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/40f3r1jvjwl2](https://www.githubstatus.com/incidents/40f3r1jvjwl2)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2026-04-23 19:42 UTC: Between 18:45 and 19:42 UTC on April 23, users were unable to start new agent tasks using either Claude or Codex agent on github.com. This was caused by a code change to how Copilot mission control routes task creation requests. Ongoing agent tasks and other Copilot agent features were not affected. We mitigated the impact by reverting the breaking change. We are adding extra monitoring and integration test coverage for the task creation path to prevent future recurrence.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2026-04-23 19:28 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/40f3r1jvjwl2
- Citation: GitHub, “Disruption with users unable to start Claude and Codex agent task from the web” (2026-04-23 19:28 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/40f3r1jvjwl2 (CC BY 4.0).
- Markdown link: `[GitHub: Disruption with users unable to start Claude and Codex agent task from the web (2026-04-23)](https://rewindex.com/company/github/incidents/40f3r1jvjwl2)`


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Canonical: https://rewindex.com/company/github/incidents/40f3r1jvjwl2 · Markdown: https://rewindex.com/company/github/incidents/40f3r1jvjwl2.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/40f3r1jvjwl2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:13:30.587Z