# GitHub: Issues with metered billing report generation

> GitHub status incident “Issues with metered billing report generation” on 2026-03-31: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/2yb2tvwny50l
Last updated: 2026-03-31T15:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-31 13:47 UTC · Resolved: 2026-03-31 15:10 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/2yb2tvwny50l](https://www.githubstatus.com/incidents/2yb2tvwny50l)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2026-03-31 15:10 UTC: On March 31, 2026, between 06:15 UTC and 15:30 UTC, the GitHub billing usage reports feature was degraded due to reduced server capacity. Customers requesting billing usage reports and loading the top usage by organization and repository on the billing overview and usage pages were impacted. The average error rate for usage report requests was 15%, peaking at 98% over an eight-minute window. For the billing pages, an average of 56% of requests failed to load the top usage cards. The root cause was an increase in billing usage report requests with large datasets, which exhausted the capacity of the nodes responsible for reporting data. There was no impact on billing charges. We mitigated the incident by adjusting our auto-scaling thresholds to better meet our capacity needs. We are working to improve our metrics to reduce time to detection and mitigation for similar issues in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2026-03-31 13:47 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/2yb2tvwny50l
- Citation: GitHub, “Issues with metered billing report generation” (2026-03-31 13:47 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/2yb2tvwny50l (CC BY 4.0).
- Markdown link: `[GitHub: Issues with metered billing report generation (2026-03-31)](https://rewindex.com/company/github/incidents/2yb2tvwny50l)`


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Canonical: https://rewindex.com/company/github/incidents/2yb2tvwny50l · Markdown: https://rewindex.com/company/github/incidents/2yb2tvwny50l.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/2yb2tvwny50l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:35.111Z