# GitHub Copilot: Disruption with Git SSH

> GitHub Copilot status incident “Disruption with Git SSH” on 2024-09-16: impact minor (vendor’s label), 59 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1
Last updated: 2024-09-16T14:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-16 13:29 UTC · Resolved: 2024-09-16 14:28 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/r3x7x31k7nn1](https://www.githubstatus.com/incidents/r3x7x31k7nn1)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-09-16 14:28 UTC: On September 16, 2024, between 13:24 UTC and 14:28 UTC, the Git Operations service experienced a degradation, leading to intermittent SSH connection drops. The overall SSH error rate during this period was 0.0005%, with a peak error rate of 0.3%. The root cause was traced to a regression in the service reload mechanism, which resulted in SSH hosts dropping connections on an hourly basis. As SSH hosts were rebooted for routine security updates, the issue progressively affected more hosts. To mitigate the impact, we removed the affected hosts from production traffic. The SSH regression has since been identified and resolved, with all SSH hosts fully restored. Additionally, we have implemented new monitoring to alert us of any SSH connection refusals moving forward.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-09-16 13:29 UTC, resolved after 59 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1
- Citation: GitHub Copilot, “Disruption with Git SSH” (2024-09-16 13:29 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1 (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Disruption with Git SSH (2024-09-16)](https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1 · Markdown: https://rewindex.com/company/github-copilot/incidents/r3x7x31k7nn1.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/r3x7x31k7nn1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:59.286Z