# GitHub Copilot: Incident with Pull Requests

> GitHub Copilot status incident “Incident with Pull Requests” on 2024-03-12: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv
Last updated: 2024-03-13T01:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-12 23:39 UTC · Resolved: 2024-03-13 01:58 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/q3gl44chgxwv](https://www.githubstatus.com/incidents/q3gl44chgxwv)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-03-13 01:58 UTC: From March 12, 2024 23:39 UTC to March 13, 2024 1:58 UTC, some Pull Requests updates were delayed and did not reflect the latest code that had been pushed. On average, 20% of Pull Requests page loads were out of sync and up to 30% of Pull Requests were impacted at peak. An internal component of our job queueing system was incorrectly handling invalid messages, resulting in stalled processing. We mitigated the incident by shipping a fix to handle the edge case gracefully and allow processing to continue. Once the fix was deployed at 1:47 UTC, our systems fully caught up with pending background jobs at 1:58 UTC. We’re working to improve resiliency to invalid messages in our system to prevent future delays for these pull request updates. We are also reviewing our monitoring and observability to identify and remediate these types of failure cases faster.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-03-12 23:39 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv
- Citation: GitHub Copilot, “Incident with Pull Requests” (2024-03-12 23:39 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Incident with Pull Requests (2024-03-12)](https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv · Markdown: https://rewindex.com/company/github-copilot/incidents/q3gl44chgxwv.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/q3gl44chgxwv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:50.109Z