# GitHub Copilot: Disruption in service with some Redis clusters

> GitHub Copilot status incident “Disruption in service with some Redis clusters” on 2024-07-31: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh
Last updated: 2024-07-31T09:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-31 07:59 UTC · Resolved: 2024-07-31 09:20 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/dy0rbtrxtwlh](https://www.githubstatus.com/incidents/dy0rbtrxtwlh)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-07-31 09:20 UTC: On July 31, 2024, between 07:05 UTC and 09:01 UTC the Actions service experienced degradation, preventing it from processing API requests and executing jobs, in particular Pages builds. On average, 2% of jobs run during the incident window were affected. This was due to some nodes in one of our partner services experiencing connectivity issues in the East US2 region. We mitigated the incident by failing over the impacted service and re-routing the service’s traffic out of that region. We are working to improve monitoring and processes of failover to reduce our time to detection and mitigation of issues like this one in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-07-31 07:59 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh
- Citation: GitHub Copilot, “Disruption in service with some Redis clusters” (2024-07-31 07:59 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Disruption in service with some Redis clusters (2024-07-31)](https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh · Markdown: https://rewindex.com/company/github-copilot/incidents/dy0rbtrxtwlh.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/dy0rbtrxtwlh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:54.432Z