# GitHub Copilot: Delays starting Actions runs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-09 04:34 UTC · Resolved: 2026-07-09 13:52 UTC · Duration: 9.3 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/cstx3v63mklm](https://www.githubstatus.com/incidents/cstx3v63mklm)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2026-07-09 13:52 UTC: On July 9, 2026, between 03:29 UTC and 13:39 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 8% of workflow runs on hosted runners were delayed by more than 5 minutes, while roughly 2% failed to start. At 13:39 UTC, we restored the health of the backend data replication system, allowing provisioning to recover and the accumulated workflow backlog to drain. Service performance then returned to expected levels. We are improving provisioning-service resiliency, workload distribution, and capacity balancing to reduce the likelihood and impact of similar incidents.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/github-copilot/incidents/cstx3v63mklm · Markdown: https://rewindex.com/company/github-copilot/incidents/cstx3v63mklm.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/cstx3v63mklm · Generated 2026-10-18T10:24:00.887Z
