# GitHub Copilot: Incident with Actions

> GitHub Copilot status incident “Incident with Actions” on 2025-08-21: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp
Last updated: 2025-08-21T18:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-21 15:54 UTC · Resolved: 2025-08-21 18:13 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/c7kq3ctclddp](https://www.githubstatus.com/incidents/c7kq3ctclddp)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2025-08-21 18:13 UTC: On August 21, 2025, from approximately 15:37 UTC to 18:10 UTC, customers experienced increased delays and failures when starting jobs on GitHub Actions using standard hosted runners. This was caused by connectivity issues in our East US region, which prevented runners from retrieving jobs and sending progress updates. As a result, capacity was significantly reduced, especially for busier configurations, leading to queuing and service interruptions. Approximately 8.05% of jobs on public standard Ubuntu24 runners and 3.4% of jobs on private standard Ubuntu24 runners did not start as expected. By 18:10 UTC, we had mitigated the issue by provisioning additional resources in the affected region and burning down the backlog of queued runner assignments. By the end of that day, we deployed changes to improve runner connectivity resilience and graceful degradation in similar situations. We are also taking further steps to improve system resiliency by enhancing observability of network connection health with runners and improving load distribution and failover handling to help prevent similar issues in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2025-08-21 15:54 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp
- Citation: GitHub Copilot, “Incident with Actions” (2025-08-21 15:54 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Incident with Actions (2025-08-21)](https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp · Markdown: https://rewindex.com/company/github-copilot/incidents/c7kq3ctclddp.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/c7kq3ctclddp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:16:29.571Z