# GitHub Copilot: Some Copilot Cloud Agent jobs not starting

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 11:38 UTC · Resolved: 2026-08-05 13:00 UTC · Duration: 1.4 h
- Updates: 4
- [Vendor status page: https://stspg.io/kxdh3hfxm3zl](https://stspg.io/kxdh3hfxm3zl)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **investigating** 2026-08-05 11:38 UTC: We are investigating reports of impacted performance for some GitHub services.
- **monitoring** 2026-08-05 12:01 UTC: The degradation has been mitigated. We are monitoring to ensure stability.
- **monitoring** 2026-08-05 12:10 UTC: Copilot cloud agent jobs have recovered and the backlog of delayed jobs is being processed.
- **resolved** 2026-08-05 13:00 UTC: On August 5, 2026, between 11:02 and 11:54 UTC, the GitHub Copilot cloud agent service was degraded and new cloud agent jobs were delayed from starting. During this period 100% of newly submitted agent jobs were affected. The incident was limited to delay of cloud agent jobs. No jobs were lost and the queued backlog was processed by 13:00 UTC. This was due to an internal rate limit used to protect service availability that was enabled more broadly than intended delaying more traffic than expected. \<br /\> \<br /\>The service recovered when the rate limit window expired. We then tuned the control so it no longer affected unrelated coding agent traffic. \<br /\> \<br /\>We are working to improve the control's scoping and our monitoring and alerting to reduce our time to detection and mitigation of similar issues in the future.


---
Canonical: https://rewindex.com/company/github-copilot/incidents/9wzhl5jr80jt · Markdown: https://rewindex.com/company/github-copilot/incidents/9wzhl5jr80jt.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/9wzhl5jr80jt · Generated 2026-10-18T11:26:05.114Z