# GitHub Copilot: Disruption with some GitHub services

> GitHub Copilot status incident “Disruption with some GitHub services” on 2024-09-05: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5
Last updated: 2024-09-05T17:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-05 15:55 UTC · Resolved: 2024-09-05 17:24 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/9dyp7zt86rp5](https://www.githubstatus.com/incidents/9dyp7zt86rp5)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-09-05 17:24 UTC: Between August 27, 2024, 15:52 UTC and September 5, 2024, 17:26 UTC the GitHub Connect service was degraded. This specifically impacted GHES customers who were enabling GitHub Connect for the first time on a GHES instance. Previously enabled GitHub Connect GHES instances were not impacted by this issue. Customers experiencing this issue would have received a 404 response during GitHub Connect enablement and subsequent messages about a failure to connect. This was due to a recent change in configuration to GitHub Connect which has since been rolled back. Subsequent enablement failures on re-attempts were caused by data corruption which has been remediated. Customers should now be able to enable GitHub Connect successfully. To reduce our time to detection and mitigation of such issues in the future, we are working to improve observability of GitHub Connect failures. We are also making efforts to prevent future misconfiguration of GitHub Connect.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-09-05 15:55 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5
- Citation: GitHub Copilot, “Disruption with some GitHub services” (2024-09-05 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5 (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Disruption with some GitHub services (2024-09-05)](https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5 · Markdown: https://rewindex.com/company/github-copilot/incidents/9dyp7zt86rp5.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/9dyp7zt86rp5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:30.753Z