# GitHub Copilot: Incident with GitHub Actions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-19 23:34 UTC · Resolved: 2026-07-20 04:44 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/8vfyvq16hzh9](https://www.githubstatus.com/incidents/8vfyvq16hzh9)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2026-07-20 04:44 UTC: Between July 19, 2026, at 23:05 UTC and July 20, 2026, at 03:55 UTC, Actions self-hosted and larger runners were unable to connect to GitHub. During this period, Actions jobs were delayed or failed when trying to acquire a runner. Jobs using standard and Mac hosted runners were not affected. Reconnection traffic from affected runners also increased load on GitHub APIs, resulting in 3-4 seconds of additional average request latency and elevated 5xx error rates. The incident was caused by a certificate lifecycle management failure in a subset of internal services, resulting in an SSL certificate expiration that disrupted runner connectivity. We restored service by rotating the affected certificate. Recovery began at 02:45 UTC. By 03:55 UTC, queued workflow backlog had been processed and workflow delay rates returned to normal. To prevent recurrence, we are strengthening certificate renewal automation, adding fallback expiry monitoring and alerting, and improving circuit-breaker protections during runner API disruptions to reduce the risk of cascading impact to other APIs.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/github-copilot/incidents/8vfyvq16hzh9 · Markdown: https://rewindex.com/company/github-copilot/incidents/8vfyvq16hzh9.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/8vfyvq16hzh9 · Generated 2026-10-18T11:26:16.443Z