# GitHub Copilot: We are investigating reports of degraded performance.

> GitHub Copilot status incident “We are investigating reports of degraded performance.” on 2024-05-02: impact minor (vendor’s label), 7.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by
Last updated: 2024-05-03T02:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-02 19:07 UTC · Resolved: 2024-05-03 02:45 UTC · Duration: 7.6 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/6wlqmlpsn6by](https://www.githubstatus.com/incidents/6wlqmlpsn6by)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-05-03 02:45 UTC: Starting on May 2, 2024 at 8:00 UTC through May 3 2:45 UTC the GitHub Enterprise Server (GHES) Azure Marketplace offering was degraded and customers were not able to create GHES VMs using our provided GHES images. This affected all GitHub customers that were attempting to deploy VMs in Azure using either the API or the Azure Portal. This was due to an incorrect configuration of our Azure Marketplace offering causing the images to be no longer visible to Azure users. We mitigated the incident by working with our partners in Azure to restore access to the affected images. We are working with our partners in Azure to add additional safeguards to ensure our images remain available to customers at all times. In addition, we continue to work with on restoring access to some older patch versions of GHES that remain unavailable at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-05-02 19:07 UTC, resolved after 7.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by
- Citation: GitHub Copilot, “We are investigating reports of degraded performance.” (2024-05-02 19:07 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by (CC BY 4.0).
- Markdown link: `[GitHub Copilot: We are investigating reports of degraded performance. (2024-05-02)](https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by · Markdown: https://rewindex.com/company/github-copilot/incidents/6wlqmlpsn6by.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/6wlqmlpsn6by · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:51.109Z