# GitHub Copilot: Incident with Issues, Webhooks and Actions

> GitHub Copilot status incident “Incident with Issues, Webhooks and Actions” on 2024-02-29: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8
Last updated: 2024-02-29T12:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-29 10:33 UTC · Resolved: 2024-02-29 12:27 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/5lc3f39mjcq8](https://www.githubstatus.com/incidents/5lc3f39mjcq8)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-02-29 12:27 UTC: On February 29, 2024, between 9:32 and 11:54 UTC, queuing in our background job service caused processing delays to Webhooks, Actions, and Issues. Nearly 95% of delays occurred between 11:05 and 11:27 UTC, with 5% during the remainder of the incident. During this incident, the following customer impacts occurred: 50% of webhooks experienced delays of up to 5m, 1% of webhooks experienced delays of 17m at peak; Actions: on average, 7% of customers experienced delays, with a peak of 44%; and many Issues saw a delay in appearing in searches. At 9:32 UTC our automated failover successfully routed traffic to a secondary cluster. But an improper restoration to primary at 10:32 UTC caused a significant increase in queued jobs until 11:21 UTC, when a correction was made and healthy services began burning down the backlog until full resolution. We have made improvements to the automation and reliability of our fallback process to prevent recurrence. We also have larger work already in progress to improve the overall reliability of our job processing platform.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-02-29 10:33 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8
- Citation: GitHub Copilot, “Incident with Issues, Webhooks and Actions” (2024-02-29 10:33 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8 (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Incident with Issues, Webhooks and Actions (2024-02-29)](https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8 · Markdown: https://rewindex.com/company/github-copilot/incidents/5lc3f39mjcq8.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/5lc3f39mjcq8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:20.623Z