# Stream (GetStream): Realtime connections outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-09 07:32 UTC · Resolved: 2023-05-09 08:33 UTC · Duration: 1.0 h
- Updates: 4 · Affected components: Personalization, US-East - Feed - Realtime notifications
- [Vendor status page: https://stspg.io/l99c33khwg7m](https://stspg.io/l99c33khwg7m)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **investigating** 2023-05-09 07:32 UTC: We are currently investigating an issue with our Feed Realtime service.
- **identified** 2023-05-09 07:35 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2023-05-09 08:08 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-05-09 08:33 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-05-09 07:32 UTC: [Major incident: Realtime connections outage](https://rewindex.com/change/i02e7eb534321e9.md)


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Canonical: https://rewindex.com/company/getstream/incidents/vstxp0crk9jc · Markdown: https://rewindex.com/company/getstream/incidents/vstxp0crk9jc.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/vstxp0crk9jc · Generated 2026-10-20T00:05:13.699Z