# Stream (GetStream): API reachability problems in United Arab Emirates (UAE)

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-01-20 09:32 UTC · Resolved: 2025-01-24 12:26 UTC · Duration: 4 d
- Updates: 2 · Affected components: Global services - Edge
- [Vendor status page: https://stspg.io/2xgsyjs3k3m4](https://stspg.io/2xgsyjs3k3m4)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **identified** 2025-01-20 09:32 UTC: APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs.  Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.
- **resolved** 2025-01-24 12:26 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/getstream/incidents/mlws87sgr94p · Markdown: https://rewindex.com/company/getstream/incidents/mlws87sgr94p.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/mlws87sgr94p · Generated 2026-10-20T00:49:26.685Z