# Stream (GetStream): Increased error rate on Chat API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-14 06:59 UTC · Resolved: 2021-04-14 05:30 UTC · Duration: -89 min
- Updates: 1
- [Vendor status page: https://stspg.io/95zb71f6p4bg](https://stspg.io/95zb71f6p4bg)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **resolved** 2021-04-14 05:30 UTC: We experienced higher than normal error rates during a database maintenance on Chat API. The error increased started at 5:24AM and resolved at 5:42AM UTC.

## Rewindex changes for this incident

- 2021-04-14 06:59 UTC: [Major incident: Increased error rate on Chat API](https://rewindex.com/change/i32fe9956d1e909.md)


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Canonical: https://rewindex.com/company/getstream/incidents/lnf06kbf5363 · Markdown: https://rewindex.com/company/getstream/incidents/lnf06kbf5363.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/lnf06kbf5363 · Generated 2026-10-20T00:02:37.662Z