# Stream (GetStream): Service degradation in the US-East region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-01 19:03 UTC · Resolved: 2025-03-01 19:18 UTC · Duration: 15 min
- Updates: 3 · Affected components: Chat - us-east, us-east
- [Vendor status page: https://stspg.io/v9vr61zljnnf](https://stspg.io/v9vr61zljnnf)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **identified** 2025-03-01 19:03 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-03-01 19:05 UTC: One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.
- **resolved** 2025-03-01 19:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/getstream/incidents/f868r8st2mb9 · Markdown: https://rewindex.com/company/getstream/incidents/f868r8st2mb9.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/f868r8st2mb9 · Generated 2026-10-20T00:02:51.164Z