# Stream (GetStream): Elevated API Errors on region EU-WEST

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-02 13:04 UTC · Resolved: 2019-01-02 13:22 UTC · Duration: 18 min
- Updates: 2 · Affected components: API, us-east
- [Vendor status page: http://stspg.io/9905865d1](http://stspg.io/9905865d1)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **monitoring** 2019-01-02 13:04 UTC: We were experiencing an elevated level of API errors because of a Redis upgrade that was unsuccessful. We have resolved the issue and are monitoring for further problems
- **resolved** 2019-01-02 13:22 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2019-01-02 13:04 UTC: [Major incident: Elevated API Errors on region EU-WEST](https://rewindex.com/change/i7b38b8599cc0c3.md)


---
Canonical: https://rewindex.com/company/getstream/incidents/cw3w52lwprmv · Markdown: https://rewindex.com/company/getstream/incidents/cw3w52lwprmv.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/cw3w52lwprmv · Generated 2026-10-20T00:05:13.423Z