# Stream (GetStream)

- Domain: getstream.io · Category: comms
- Status page: https://status.getstream.io (polled every 10 minutes; now operational)
- Incidents archived: 76 (17 major/critical, 14 maintenances), history since 2015-07-09
- Last 90 days: 2 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Stream (GetStream) reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 9 and 50).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| AWS (Amazon Web Services) | high | 6 | 0 | 0 | 3 |  |
| GitHub | low | 0 | 0 | 1 | 0 |  |
| Mailgun | low | 0 | 0 | 1 | 0 |  |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2015 | 3 | 0 | 0 | 9.6 h |
| 2016 | 12 | 1 | 1 | 50 min |
| 2017 | 10 | 3 | 1 | 45 min |
| 2018 | 11 | 0 | 0 | 38 min |
| 2019 | 5 | 2 | 0 | 51 min |
| 2020 | 3 | 1 | 0 | 47 min |
| 2021 | 6 | 5 | 0 | 6.5 h |
| 2022 | 1 | 0 | 0 | 9 min |
| 2023 | 3 | 2 | 0 | 37 min |
| 2024 | 4 | 1 | 0 | 0 min |
| 2025 | 12 | 1 | 7 | 1.9 h |
| 2026 | 6 | 1 | 5 | 1.1 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-08-27 05:25 UTC | [Critical incident: Service disruption in US-East](https://rewindex.com/change/i6192b7c4daf6bc.md) | pending |
| 2025-05-16 09:52 UTC | [Major incident: Outage in Us-East Edge](https://rewindex.com/change/i738a40b4f6772d.md) | pending |
| 2024-05-09 13:51 UTC | [Major incident: High error rate on one of our Feed shards in the us-east region](https://rewindex.com/change/i929c4d70cbc2c1.md) | pending |
| 2023-05-09 07:32 UTC | [Major incident: Realtime connections outage](https://rewindex.com/change/i02e7eb534321e9.md) | pending |
| 2023-03-21 16:56 UTC | [Major incident: Elevated error rate for Feed apps in dublin region](https://rewindex.com/change/iaa4469ebb534de.md) | pending |
| 2021-12-08 07:20 UTC | [Major incident: Elevated API Errors on us-east](https://rewindex.com/change/icf9547c7ed3e08.md) | pending |
| 2021-04-14 06:59 UTC | [Major incident: Increased error rate on Chat API](https://rewindex.com/change/i32fe9956d1e909.md) | pending |
| 2021-03-15 19:11 UTC | [Major incident: Chat API](https://rewindex.com/change/i43ff1071474063.md) | pending |
| 2021-01-06 05:00 UTC | [Major incident: High error rate on Feed Realtime endpoint](https://rewindex.com/change/icaf047406bcd13.md) | pending |
| 2021-01-04 16:57 UTC | [Critical incident: Feed Realtime - SQS high error rate](https://rewindex.com/change/i2081f08277641d.md) | pending |

Full timeline: [Stream (GetStream) changes](https://rewindex.com/company/getstream/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://getstream.io/privacy](https://getstream.io/privacy) | 0 |  |  |
| Subprocessors | [https://getstream.io/legal/subprocessors](https://getstream.io/legal/subprocessors) | 1 | 2026-10-19 |  |
| Terms of service | [https://getstream.io/terms](https://getstream.io/terms) | 0 |  |  |

_No page changes since the first snapshot._

## Latest 76 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-08-27 05:25 UTC | [Service disruption in US-East](https://rewindex.com/company/getstream/incidents/lt2px10npnjb.md) | critical | 58 min |  |
| 2026-08-05 17:05 UTC | [Data retrieval issue in US-East](https://rewindex.com/company/getstream/incidents/0rjy43pbfzgh.md) | minor | 4.2 h |  |
| 2026-07-03 06:28 UTC | [Elevated API Errors in Singapore region](https://rewindex.com/company/getstream/incidents/p9zc1hwknfs2.md) | minor | 1.5 h |  |
| 2026-03-12 13:33 UTC | [Elevated API Errors in US-East](https://rewindex.com/company/getstream/incidents/xkkxp2xf5yhd.md) | minor | 43 min |  |
| 2026-03-12 08:31 UTC | [Elevated API Errors in US-East](https://rewindex.com/company/getstream/incidents/v6fr3h9419wn.md) | minor | 54 min |  |
| 2026-02-11 08:09 UTC | [High error rate on Chat API service in dublin](https://rewindex.com/company/getstream/incidents/43tjqcw87bvq.md) | minor | 1.4 h |  |
| 2025-12-02 19:01 UTC | [Elevated API Errors on Feed v3 and Chat in Ohio region](https://rewindex.com/company/getstream/incidents/h1j3vtxy1tvp.md) | minor | 1.3 h |  |
| 2025-11-11 17:18 UTC | [Send message failures](https://rewindex.com/company/getstream/incidents/cmh5xysrkmtm.md) | none | 0 min |  |
| 2025-10-20 16:56 UTC | [Intermittent availability of the dashboard](https://rewindex.com/company/getstream/incidents/yzw72f3t9qmn.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | minor | 13 h |  |
| 2025-09-23 19:38 UTC | [High error rate on Chat and Video API service in ohio region](https://rewindex.com/company/getstream/incidents/gq9v9zttphmq.md) | minor | 9 min |  |
| 2025-09-03 15:48 UTC | [High error rate on Chat and Feed API service](https://rewindex.com/company/getstream/incidents/lpcdnc1rxnn6.md) | minor | 10 min |  |
| 2025-07-30 04:47 UTC | [Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue.](https://rewindex.com/company/getstream/incidents/xpc4h995qm1b.md) | none | 3.6 h |  |
| 2025-05-16 09:52 UTC | [Outage in Us-East Edge](https://rewindex.com/company/getstream/incidents/yh0wh5n8rdg7.md) | major | -26 min |  |
| 2025-04-16 19:25 UTC | [High error rate on Chat API service in us-east](https://rewindex.com/company/getstream/incidents/bj95sf6phdr2.md) | minor | 1.9 h |  |
| 2025-03-31 13:39 UTC | [Video - high error rate on Join call API (Mumbai)](https://rewindex.com/company/getstream/incidents/yf2kd9wrdqnr.md) | none | 4.2 h |  |
| 2025-03-01 19:03 UTC | [Service degradation in the US-East region](https://rewindex.com/company/getstream/incidents/f868r8st2mb9.md) | minor | 15 min |  |
| 2025-02-24 12:02 UTC | [Degraded performance in Dublin](https://rewindex.com/company/getstream/incidents/x3xc46hhrwpt.md) | minor | 2.4 h |  |
| 2025-01-20 09:32 UTC | [API reachability problems in United Arab Emirates (UAE)](https://rewindex.com/company/getstream/incidents/mlws87sgr94p.md) | none | 4 d |  |
| 2024-05-29 01:06 UTC | [High error rate on Chat API service in ohio](https://rewindex.com/company/getstream/incidents/dlbxsgzbh48t.md) | none | 0 min |  |
| 2024-05-09 13:51 UTC | [High error rate on one of our Feed shards in the us-east region](https://rewindex.com/company/getstream/incidents/qk3vl5k4mlyb.md) | major | 47 min |  |
| 2024-04-29 19:42 UTC | [High error rate on Chat API endpoints](https://rewindex.com/company/getstream/incidents/tywygd9rc1lq.md) | none | 0 min |  |
| 2024-03-28 11:30 UTC | [High error rate for Chat Query Channels endpoint](https://rewindex.com/company/getstream/incidents/g1zq2s6xn482.md) | none | 0 min |  |
| 2023-05-09 07:32 UTC | [Realtime connections outage](https://rewindex.com/company/getstream/incidents/vstxp0crk9jc.md) | major | 1.0 h |  |
| 2023-03-27 14:35 UTC | [Elevated error rate in our edge network](https://rewindex.com/company/getstream/incidents/yj804ctb7y0m.md) | minor | 37 min |  |
| 2023-03-21 16:56 UTC | [Elevated error rate for Feed apps in dublin region](https://rewindex.com/company/getstream/incidents/06qf9358m1kr.md) | major | 13 min |  |
| 2022-07-28 18:27 UTC | [AWS connectivity issues](https://rewindex.com/company/getstream/incidents/mkb65m02fdg9.md) · [AWS us-east-2 outage](https://rewindex.com/events/2022-07-28-aws-us-east-2) | minor | 9 min |  |
| 2021-12-08 07:20 UTC | [Elevated API Errors on us-east](https://rewindex.com/company/getstream/incidents/py272dwczrzy.md) | major | 5.4 h |  |
| 2021-09-01 09:59 UTC | [Elevated API error rate in Dublin](https://rewindex.com/company/getstream/incidents/n8thbxwcvkcl.md) | minor | -749 min |  |
| 2021-04-14 06:59 UTC | [Increased error rate on Chat API](https://rewindex.com/company/getstream/incidents/lnf06kbf5363.md) | major | -89 min |  |
| 2021-03-15 19:11 UTC | [Chat API](https://rewindex.com/company/getstream/incidents/sq8qjywcppcp.md) | major | -41 min |  |
| 2021-01-06 05:00 UTC | [High error rate on Feed Realtime endpoint](https://rewindex.com/company/getstream/incidents/yz1570kcyn3k.md) | major | 11 h |  |
| 2021-01-04 16:57 UTC | [Feed Realtime - SQS high error rate](https://rewindex.com/company/getstream/incidents/8thr2dsqvcq6.md) | critical | 6.5 h |  |
| 2020-12-09 16:59 UTC | [Elevated error rates on Chat API](https://rewindex.com/company/getstream/incidents/5b78zhwzpm9p.md) | major | 44 min |  |
| 2020-07-28 10:37 UTC | [Increased API latency](https://rewindex.com/company/getstream/incidents/02fwh9tmlnqd.md) · [AWS outage](https://rewindex.com/events/2020-07-28-aws) | minor | 1.6 h |  |
| 2020-01-28 16:12 UTC | [High error rates and timeouts](https://rewindex.com/company/getstream/incidents/r6dfv4qnvb4l.md) | minor | 47 min |  |
| 2019-11-21 21:27 UTC | [Timeout Errors](https://rewindex.com/company/getstream/incidents/80k8g6q1l8ty.md) | major | 49 min |  |
| 2019-08-30 14:46 UTC | [Emails from Dashboard are not sent](https://rewindex.com/company/getstream/incidents/262979vv2cn0.md) | none | 1.8 h |  |
| 2019-05-10 20:40 UTC | [Dashboard redirect issue](https://rewindex.com/company/getstream/incidents/kvcxmgs4ptn5.md) | none | 53 min |  |
| 2019-02-06 14:23 UTC | [Elevated API Errors on US-EAST](https://rewindex.com/company/getstream/incidents/3rcc5w2k99bv.md) | minor | 0 min |  |
| 2019-01-02 13:04 UTC | [Elevated API Errors on region EU-WEST](https://rewindex.com/company/getstream/incidents/cw3w52lwprmv.md) | major | 18 min |  |
| 2018-11-22 13:08 UTC | [EU-WEST API downtime](https://rewindex.com/company/getstream/incidents/v2934kbq1xzh.md) | none | 0 min |  |
| 2018-08-23 15:59 UTC | [Partial API outage](https://rewindex.com/company/getstream/incidents/1thdxmg58b07.md) | none | 0 min |  |
| 2018-08-08 01:09 UTC | [Realtime Redis Failover](https://rewindex.com/company/getstream/incidents/2rdc8s6jwvh2.md) | none | 0 min |  |
| 2018-06-21 18:02 UTC | [Realtime WS connections outage](https://rewindex.com/company/getstream/incidents/f2882b7b92z1.md) | none | 0 min |  |
| 2018-04-26 07:49 UTC | [Elevated API Errors](https://rewindex.com/company/getstream/incidents/6vkl0g7q59wn.md) | none | 0 min |  |
| 2018-04-13 13:33 UTC | [Elevated API Errors](https://rewindex.com/company/getstream/incidents/46h8qxvbs3fp.md) | none | 0 min |  |
| 2018-03-14 15:07 UTC | [Dashboard issues](https://rewindex.com/company/getstream/incidents/t5bd55s87v88.md) | minor | 44 min |  |
| 2018-02-14 10:19 UTC | [Elevated API Errors](https://rewindex.com/company/getstream/incidents/19g426vl6zzf.md) | minor | 18 min |  |
| 2018-02-03 18:46 UTC | [Elevated API Errors](https://rewindex.com/company/getstream/incidents/zmd8f4jp7649.md) | none | 0 min |  |
| 2018-01-24 12:09 UTC | [High latency spike and increased error rate](https://rewindex.com/company/getstream/incidents/009mfp5wb7d9.md) | none | 0 min |  |
| 2018-01-23 15:56 UTC | [Intermittent failures](https://rewindex.com/company/getstream/incidents/8s17v81vhplg.md) | minor | 38 min |  |
| 2017-12-26 21:45 UTC | [Failure on main PG database](https://rewindex.com/company/getstream/incidents/1n62dwcxggbb.md) | major | 45 min |  |
| 2017-10-10 19:50 UTC | [High API error rate](https://rewindex.com/company/getstream/incidents/bwfftb8x4lb9.md) | none | 10 min |  |
| 2017-09-20 14:08 UTC | [DNS issues with getstream.io domain](https://rewindex.com/company/getstream/incidents/kgqqpz89lpr0.md) | major | 1.4 h |  |
| 2017-07-21 16:24 UTC | [API latency increase](https://rewindex.com/company/getstream/incidents/01jxnxsp9lby.md) | none | 0 min |  |
| 2017-05-01 16:17 UTC | [API latency increase](https://rewindex.com/company/getstream/incidents/lj4kpy1ylcdq.md) | minor | 9 min |  |
| 2017-04-04 21:46 UTC | [Latency spike](https://rewindex.com/company/getstream/incidents/z1qt0h2kl0pz.md) | none | 0 min |  |
| 2017-02-24 17:40 UTC | [High API latency](https://rewindex.com/company/getstream/incidents/5n7mc9qmqp31.md) | none | 1.3 h |  |
| 2017-02-16 15:29 UTC | [API Outage](https://rewindex.com/company/getstream/incidents/ln9n8ygcwzj6.md) | none | 0 min |  |
| 2017-02-13 20:09 UTC | [Random latency spikes](https://rewindex.com/company/getstream/incidents/mb1fkj8rcq3l.md) | minor | 12 h |  |
| 2017-02-09 01:41 UTC | [API downtime](https://rewindex.com/company/getstream/incidents/b45w5y54smsj.md) | major | 8 min |  |
| 2016-12-21 09:14 UTC | [Slow performance on feed API endpoints](https://rewindex.com/company/getstream/incidents/chn1c16518v4.md) | none | 41 min |  |
| 2016-11-14 14:58 UTC | [Downgraded API service](https://rewindex.com/company/getstream/incidents/5crx1m5rcn68.md) | minor | 5 min |  |
| 2016-10-28 08:44 UTC | [Some customers may be experiencing interruptions due to DNS issues](https://rewindex.com/company/getstream/incidents/d5cn7f991t09.md) | minor | 36 min |  |
| 2016-10-21 12:21 UTC | [We are seeing a widespread DNS issue affecting login via Github](https://rewindex.com/company/getstream/incidents/hk088lzr80nd.md) | minor | 1.1 h |  |
| 2016-07-26 22:19 UTC | [Realtime notifications](https://rewindex.com/company/getstream/incidents/3zm2zxgxx1f6.md) | minor | 13 h |  |
| 2016-07-19 19:48 UTC | [AWS outage](https://rewindex.com/company/getstream/incidents/nnr96bk7csq8.md) | none | 0 min |  |
| 2016-07-05 16:00 UTC | [\[Scheduled\] Scheduled Maintenance July 5th 4 p.m. to 5 p.m. (UTC)](https://rewindex.com/company/getstream/incidents/fp24yfsnw89h.md) | none | 1.0 h |  |
| 2016-07-02 09:57 UTC | [API Downtime](https://rewindex.com/company/getstream/incidents/scsp73t8cpz1.md) | minor | 1.1 h |  |
| 2016-06-30 12:00 UTC | [API Downtime](https://rewindex.com/company/getstream/incidents/sdb6vyzj8b11.md) | none | 0 min |  |
| 2016-06-06 16:13 UTC | [Follow propagation](https://rewindex.com/company/getstream/incidents/1cq6v0znt470.md) | none | 24 min |  |
| 2016-04-25 18:47 UTC | [API failure](https://rewindex.com/company/getstream/incidents/x492drl2bkk7.md) | none | 0 min |  |
| 2016-04-18 07:56 UTC | [API and website problems](https://rewindex.com/company/getstream/incidents/36gnt9f6twgq.md) | major | 0 min |  |
| 2015-12-17 15:32 UTC | [Cassandra issues - API Downtime](https://rewindex.com/company/getstream/incidents/x8zdntgfkjwk.md) | none | 2.3 h |  |
| 2015-10-09 16:03 UTC | [Intermittent issues](https://rewindex.com/company/getstream/incidents/hl16gvp0wyvm.md) | none | 0 min |  |
| 2015-07-09 16:08 UTC | [Intermittent issues with realtime endpoint](https://rewindex.com/company/getstream/incidents/q4gynyb6gtft.md) | none | 17 h |  |


## Charts

### Chart data: Stream (GetStream) status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2015 | 3 | 0 |
| 2016 | 12 | 1 |
| 2017 | 10 | 3 |
| 2018 | 11 | 0 |
| 2019 | 5 | 2 |
| 2020 | 3 | 1 |
| 2021 | 6 | 5 |
| 2022 | 1 | 0 |
| 2023 | 3 | 2 |
| 2024 | 4 | 1 |
| 2025 | 12 | 1 |
| 2026 | 6 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2024-03 | none | 1 |
| 2024-04 | none | 1 |
| 2024-05 | major | 1 |
| 2024-05 | none | 1 |
| 2025-01 | none | 1 |
| 2025-02 | minor | 1 |
| 2025-03 | minor | 1 |
| 2025-03 | none | 1 |
| 2025-04 | minor | 1 |
| 2025-05 | major | 1 |
| 2025-07 | none | 1 |
| 2025-09 | minor | 2 |
| 2025-10 | minor | 1 |
| 2025-11 | none | 1 |
| 2025-12 | minor | 1 |
| 2026-02 | minor | 1 |
| 2026-03 | minor | 2 |
| 2026-07 | minor | 1 |
| 2026-08 | critical | 1 |
| 2026-08 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Subprocessors | baseline |

---
Canonical: https://rewindex.com/company/getstream · Markdown: https://rewindex.com/company/getstream.md · JSON: https://rewindex.com/api/v1/companies/getstream · Generated 2026-10-19T23:12:41.514Z