# FusionAuth: Investigating outage affecting multiple regions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-16 08:29 UTC · Resolved: 2026-07-16 09:55 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: FusionAuth Cloud
- [Vendor status page: https://stspg.io/13086fl19hll](https://stspg.io/13086fl19hll)
- [Company: FusionAuth](https://rewindex.com/company/fusionauth.md)

## Part of an outage event

- [AWS outage, Jul 16, 2026: 27 vendors, 29 incidents](https://rewindex.com/events/2026-07-16-aws)
- This incident blames AWS as the cause. (hop 1, posted −14 min vs AWS’s own post)
- Evidence: “…Investigating outage affecting multiple regions The AWS issue is still ongoing, but we have restored traffic by modifying our routing to avoid the impacted AWS services. All FusionAuth services should…”

```mermaid
flowchart LR
  root["AWS<br/>posted 08:44 UTC"]:::root
  before["Posted before AWS did<br/>2 vendors, 1 blamed AWS<br/>FusionAuth, Upstash"]:::blames
  root --> before
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Coda, Grammarly"]:::blames
  root --> h1
  p0["Anthropic<br/>posted −5 min, did not name AWS"]:::timing
  root -.-> p0
  k0["GitHub, GitHub Copilot<br/>+12 h 21 min"]:::hop2
  p0 -->|"blamed Anthropic"| k0
  me["FusionAuth (this incident)<br/>posted −14 min"]:::me
  before --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-07-16 08:29 UTC: We are currently investigating this issue.
- **investigating** 2026-07-16 08:59 UTC: There is a major operational issue with our cloud provider (AWS). We are looking into workarounds.
- **resolved** 2026-07-16 09:55 UTC: The AWS issue is still ongoing, but we have restored traffic by modifying our routing to avoid the impacted AWS services. All FusionAuth services should be operating normally.

## Rewindex changes for this incident

- 2026-07-16 08:29 UTC: [Critical incident: Investigating outage affecting multiple regions](https://rewindex.com/change/i971f4ad2f48bf9.md)


---
Canonical: https://rewindex.com/company/fusionauth/incidents/7v148g0r2t53 · Markdown: https://rewindex.com/company/fusionauth/incidents/7v148g0r2t53.md · JSON: https://rewindex.com/api/v1/companies/fusionauth/incidents/7v148g0r2t53 · Generated 2026-10-20T00:03:38.409Z