# FusionAuth: Traffic routing issues in eu-central-1 (Frankfurt)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-28 16:08 UTC · Resolved: 2025-10-29 05:42 UTC · Duration: 14 h
- Updates: 5 · Affected components: FusionAuth Cloud
- [Vendor status page: https://stspg.io/ww09gl5rrjm2](https://stspg.io/ww09gl5rrjm2)
- [Company: FusionAuth](https://rewindex.com/company/fusionauth.md)

## Timeline of updates

- **investigating** 2025-10-28 16:08 UTC: We are currently investigating the issue
- **identified** 2025-10-28 16:16 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-10-28 16:43 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-10-28 21:00 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-10-29 05:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-28 16:08 UTC: [Major incident: Traffic routing issues in eu-central-1 (Frankfurt)](https://rewindex.com/change/i956bdbac725f9e.md)


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Canonical: https://rewindex.com/company/fusionauth/incidents/7mddnjydcxmp · Markdown: https://rewindex.com/company/fusionauth/incidents/7mddnjydcxmp.md · JSON: https://rewindex.com/api/v1/companies/fusionauth/incidents/7mddnjydcxmp · Generated 2026-10-20T00:03:29.837Z