# FullStory: [Resolved] Incorrect filter values on default metrics, NA1 Data Center

> FullStory status incident “[Resolved] Incorrect filter values on default metrics, NA1 Data Center” on 2026-07-08: impact none (vendor’s label), -3346 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn
Last updated: 2026-07-08T20:15:35Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-08 20:15 UTC · Resolved: 2026-07-06 12:30 UTC · Duration: -3346 min
- Updates: 1
- [Vendor status page: https://stspg.io/2w7y03s0q0zk](https://stspg.io/2w7y03s0q0zk)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2026-07-06 12:30 UTC: Between July 6, 2026 at 8:47 AM EDT and July 7, 2026 at 12:00 PM EDT, incorrect filter configurations were intermittently applied to the default canned metrics (Users Today, Sessions Today, Error Rate, and Avg Page Load Time), which could have caused them to display unexpected filter values or report zero results due to no matching data. If you have any questions or are experiencing any continued issues with canned metrics, please reach out to support@fullstory.com.

## Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2026-07-08 20:15 UTC, resolved after -3346 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn
- Citation: FullStory, “[Resolved] Incorrect filter values on default metrics, NA1 Data Center” (2026-07-08 20:15 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn (CC BY 4.0).
- Markdown link: `[FullStory: Resolved Incorrect filter values on default metrics, NA1 Data Center (2026-07-08)](https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn)`


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Canonical: https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn · Markdown: https://rewindex.com/company/fullstory/incidents/bbnxdfvjswzn.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/bbnxdfvjswzn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:17.598Z