# FullStory in September 2019: incidents, uptime and changes

> FullStory in September 2019: 2 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of FullStory’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/fullstory/2019/09
Last updated: 2019-10-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 1
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 99.91% free of any incident; outage time 37 min, incident time 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2019](https://rewindex.com/company/fullstory/2019/08.md) · Next: [November 2019](https://rewindex.com/company/fullstory/2019/11.md) · [All months](https://rewindex.com/company/fullstory/reports.md) · [FullStory](https://rewindex.com/company/fullstory.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [A caching bug in our data query infrastructure has been incorrectly reporting no data for a subset of customers. Affected customers may have seen a "Ready to record" message over the weekend. No data has been lost.](https://rewindex.com/company/fullstory/incidents/kyj5vss7mnmy.md) | major | 2019-09-30 14:27 UTC | 2019-09-30 15:04 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Recording Failure](https://rewindex.com/company/fullstory/incidents/2ykhrgk34wcp.md) | none | 2019-09-18 22:03 UTC | 2019-09-18 22:03 UTC | 0 min | resolved |
| [A caching bug in our data query infrastructure has been incorrectly reporting no data for a subset of customers. Affected customers may have seen a "Ready to record" message over the weekend. No data has been lost.](https://rewindex.com/company/fullstory/incidents/kyj5vss7mnmy.md) | major | 2019-09-30 14:27 UTC | 2019-09-30 15:04 UTC | 37 min | resolved |

## Cite this

FullStory posted 2 status incidents in September 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/fullstory/2019/09
- Citation: FullStory, “FullStory in September 2019” (2019-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/2019/09 (CC BY 4.0).
- Markdown link: `[FullStory: FullStory in September 2019 (2019-09-01)](https://rewindex.com/company/fullstory/2019/09)`


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Canonical: https://rewindex.com/company/fullstory/2019/09 · Markdown: https://rewindex.com/company/fullstory/2019/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:17.359Z