# FullStory in January 2018: incidents, uptime and changes

> FullStory in January 2018: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of FullStory’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/fullstory/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.80% free of any incident; outage time 0 min, incident time 1 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/fullstory/2017/12.md) · Next: [February 2018](https://rewindex.com/company/fullstory/2018/02.md) · [All months](https://rewindex.com/company/fullstory/reports.md) · [FullStory](https://rewindex.com/company/fullstory.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| ["Failed to load user list" message appearing for new FullStory customers](https://rewindex.com/company/fullstory/incidents/rm0vdmvq88w5.md) | none | 2018-01-03 21:06 UTC | 2018-01-04 03:39 UTC | 6.5 h | resolved |
| [Elevated Search & Indexing Errors](https://rewindex.com/company/fullstory/incidents/kxsyrxqz21wr.md) | none | 2018-01-10 17:37 UTC | 2018-01-10 23:15 UTC | 5.6 h | resolved |
| [Elevated Search & Indexing Errors](https://rewindex.com/company/fullstory/incidents/t1whkn4rw3gk.md) | minor | 2018-01-18 19:12 UTC | 2018-01-18 19:24 UTC | 12 min | resolved |
| [Some pages are not currently recording.](https://rewindex.com/company/fullstory/incidents/7248mlvr88ls.md) | minor | 2018-01-24 01:25 UTC | 2018-01-24 01:47 UTC | 22 min | resolved |
| [Some pages are not currently recording, web app may fail to load](https://rewindex.com/company/fullstory/incidents/5lts7q4s2wtr.md) | minor | 2018-01-24 02:13 UTC | 2018-01-24 03:04 UTC | 51 min | resolved |

## Cite this

FullStory posted 5 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/fullstory/2018/01
- Citation: FullStory, “FullStory in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/2018/01 (CC BY 4.0).
- Markdown link: `[FullStory: FullStory in January 2018 (2018-01-01)](https://rewindex.com/company/fullstory/2018/01)`


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Canonical: https://rewindex.com/company/fullstory/2018/01 · Markdown: https://rewindex.com/company/fullstory/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:42.395Z