# Front: [office365] Some customers experiencing delays receiving messages on Office365 channels

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-25 10:28 UTC · Resolved: 2025-04-25 15:19 UTC · Duration: 4.8 h
- Updates: 3 · Affected components: O365
- [Vendor status page: https://stspg.io/9c7tpj53pndc](https://stspg.io/9c7tpj53pndc)
- [Company: Front](https://rewindex.com/company/front.md)

## Timeline of updates

- **investigating** 2025-04-25 10:28 UTC: We are currently investigating delays for inbound messages on some Office365 channels.
- **investigating** 2025-04-25 11:42 UTC: We are continuing to investigate this issue.
- **resolved** 2025-04-25 15:19 UTC: Issue is not resolved, opening a partner incident instead: https://front-partners.statuspage.io/incidents/sdln9wvbqdb7 Please contact Microsoft for assistance with an affected mailbox.


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Canonical: https://rewindex.com/company/front/incidents/swfmcnrlx28q · Markdown: https://rewindex.com/company/front/incidents/swfmcnrlx28q.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/swfmcnrlx28q · Generated 2026-10-18T12:23:15.431Z