# Front: Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]

> Front status incident “Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]” on 2024-09-23: impact minor (vendor’s label), 30 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/front/incidents/gw4494k96bjl
Last updated: 2024-09-23T11:30:29Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-23 11:00 UTC · Resolved: 2024-09-23 11:30 UTC · Duration: 30 min
- Updates: 3 · Affected components: App
- [Vendor status page: https://stspg.io/2q0ppcy7t95k](https://stspg.io/2q0ppcy7t95k)
- [Company: Front](https://rewindex.com/company/front.md)

## Timeline of updates

- **investigating** 2024-09-23 11:00 UTC: We're receiving some reports of customers having difficulties accessing Front, or delays in sending and receiving messages, in our eu-west-1 region. We're currently investigating.
- **identified** 2024-09-23 11:07 UTC: We believe we've identified the problem which caused a temporary spike in API errors. We're seeing a return to normal levels, and are working on a root-cause fix.
- **resolved** 2024-09-23 11:30 UTC: Application performance has appeared to return to normal for eu-west-1 users.

## Cite this

Status incident (vendor impact label: minor) posted by Front, started 2024-09-23 11:00 UTC, resolved after 30 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/front/incidents/gw4494k96bjl
- Citation: Front, “Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]” (2024-09-23 11:00 UTC). Archived by Rewindex: https://rewindex.com/company/front/incidents/gw4494k96bjl (CC BY 4.0).
- Markdown link: `[Front: Difficulties accessing Front on desktop and mobile in eu-west-1 region by_company_00001 by_company_00002 by_company_00003 by_company_00004 (2024-09-23)](https://rewindex.com/company/front/incidents/gw4494k96bjl)`


---
Canonical: https://rewindex.com/company/front/incidents/gw4494k96bjl · Markdown: https://rewindex.com/company/front/incidents/gw4494k96bjl.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/gw4494k96bjl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:46.044Z