# Front: [us-west-2] [by_company_00007] Customers may experience slowness in app loading

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-24 15:36 UTC · Resolved: 2025-06-24 18:38 UTC · Duration: 3.0 h
- Updates: 3 · Affected components: App
- [Vendor status page: https://stspg.io/kvg38wg201t1](https://stspg.io/kvg38wg201t1)
- [Company: Front](https://rewindex.com/company/front.md)

## Timeline of updates

- **investigating** 2025-06-24 15:36 UTC: We are currently investigating reports of increased loading times affecting a subset of our customers. Some users may experience slower than normal response times when accessing the app or navigating between pages.
- **monitoring** 2025-06-24 16:40 UTC: We have implemented initial mitigation measures and are seeing improvements in app loading times. Performance is gradually returning to normal levels. We are continuing to monitor the situation closely.
- **resolved** 2025-06-24 18:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/front/incidents/bj2qhryj0brn · Markdown: https://rewindex.com/company/front/incidents/bj2qhryj0brn.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/bj2qhryj0brn · Generated 2026-10-18T12:21:31.362Z