# Front: Delays on generation of certain AI outputs

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-06 15:19 UTC · Resolved: 2026-10-06 15:53 UTC · Duration: 34 min
- Updates: 4
- [Vendor status page: https://stspg.io/rnttf79qxnkt](https://stspg.io/rnttf79qxnkt)
- [Company: Front](https://rewindex.com/company/front.md)

## Timeline of updates

- **investigating** 2026-10-06 15:19 UTC: We are experiencing a backlog with regards to the generation of certain AI outputs, including conversation summary and Smart QA/CSAT reviews. Some of these may take a few minutes longer to appear than normal. We are working on clearing the backlog.
- **investigating** 2026-10-06 15:20 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-10-06 15:31 UTC: Backlog has reduced. We're continuing to monitor.
- **resolved** 2026-10-06 15:53 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/front/incidents/3y433djrxgk8 · Markdown: https://rewindex.com/company/front/incidents/3y433djrxgk8.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/3y433djrxgk8 · Generated 2026-10-19T23:35:25.465Z