# Freshdesk: Email Delivery Issues – US Region

> Freshdesk status incident “Email Delivery Issues – US Region” on 2026-11-04: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/freshdesk/incidents/1610069
Last updated: 2026-11-04T19:18:33Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-04 17:15 UTC · Resolved: 2026-11-04 18:45 UTC · Duration: 1.5 h
- Updates: 1 · Affected components: Email
- [Vendor status page: https://status.freshworks.com/incident/1610069](https://status.freshworks.com/incident/1610069)
- [Company: Freshdesk](https://rewindex.com/company/freshdesk.md)

## Timeline of updates

- **update** 2026-11-04 17:15 UTC: We are currently investigating an issue affecting email delivery services. Our team is working to identify the cause and restore the services. Further updates will be provided as more information becomes available.

## Rewindex changes for this incident

- 2026-11-04 19:18 UTC: [Incident updated: Email Delivery Issues – US Region](https://rewindex.com/change/rb1b556b32085e3.md)

## Cite this

Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-11-04 17:15 UTC, resolved after 1.5 h, 1 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/freshdesk/incidents/1610069
- Citation: Freshdesk, “Email Delivery Issues – US Region” (2026-11-04 17:15 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/incidents/1610069 (CC BY 4.0).
- Markdown link: `[Freshdesk: Email Delivery Issues – US Region (2026-11-04)](https://rewindex.com/company/freshdesk/incidents/1610069)`


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Canonical: https://rewindex.com/company/freshdesk/incidents/1610069 · Markdown: https://rewindex.com/company/freshdesk/incidents/1610069.md · JSON: https://rewindex.com/api/v1/companies/freshdesk/incidents/1610069 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:55.625Z