# Freshdesk: Issue with Email in FreshDesk

> Freshdesk status incident “Issue with Email in FreshDesk” on 2026-11-02: impact minor (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/freshdesk/incidents/1610048
Last updated: 2026-11-02T13:01:39Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-11-02 08:00 UTC · Resolved: 2026-11-02 13:01 UTC · Duration: 5.0 h
- Updates: 1 · Affected components: Email
- [Vendor status page: https://status.freshworks.com/incident/1610048](https://status.freshworks.com/incident/1610048)
- [Company: Freshdesk](https://rewindex.com/company/freshdesk.md)

## Timeline of updates

- **update** 2026-11-02 08:00 UTC: Some customers may experience delays in outgoing and incoming email delivery. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.

## Cite this

Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-11-02 08:00 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/freshdesk/incidents/1610048
- Citation: Freshdesk, “Issue with Email in FreshDesk” (2026-11-02 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/incidents/1610048 (CC BY 4.0).
- Markdown link: `[Freshdesk: Issue with Email in FreshDesk (2026-11-02)](https://rewindex.com/company/freshdesk/incidents/1610048)`


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Canonical: https://rewindex.com/company/freshdesk/incidents/1610048 · Markdown: https://rewindex.com/company/freshdesk/incidents/1610048.md · JSON: https://rewindex.com/api/v1/companies/freshdesk/incidents/1610048 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:02.400Z