# Freshdesk: Degraded performance in freshdesk

> Freshdesk status incident “Degraded performance in freshdesk” on 2026-10-30: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/freshdesk/incidents/1610014
Last updated: 2026-10-30T12:25:16Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-30 12:15 UTC · Resolved: 2026-10-30 12:25 UTC · Duration: 10 min
- Updates: 1 · Affected components: Search, Email, Agent Portal, Analytics & Reporting, Social, Marketplace, AI Agents & Bots, Integrations: Freshcaller, Freshservice, Slack & Others, API, Custom Objects, Workflow & Automations, Sandbox, Ticketing Core, Billing, Third Party Services, Routing & Agent Availability, Login, CSAT, SLA, Chat & Messaging, Customer Portal, Contact & Account Management, Incoming Messages
- [Vendor status page: https://status.freshworks.com/incident/1610014](https://status.freshworks.com/incident/1610014)
- [Company: Freshdesk](https://rewindex.com/company/freshdesk.md)

## Timeline of updates

- **update** 2026-10-30 12:15 UTC: A subset of customers may experience performance issues with our application. Our engineering team is actively investigating and working to resolve the issue with the highest priority. We will keep you posted on the status

## Cite this

Status incident (vendor impact label: minor) posted by Freshdesk, started 2026-10-30 12:15 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/freshdesk/incidents/1610014
- Citation: Freshdesk, “Degraded performance in freshdesk” (2026-10-30 12:15 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/incidents/1610014 (CC BY 4.0).
- Markdown link: `[Freshdesk: Degraded performance in freshdesk (2026-10-30)](https://rewindex.com/company/freshdesk/incidents/1610014)`


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Canonical: https://rewindex.com/company/freshdesk/incidents/1610014 · Markdown: https://rewindex.com/company/freshdesk/incidents/1610014.md · JSON: https://rewindex.com/api/v1/companies/freshdesk/incidents/1610014 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:27:34.810Z