# Freshdesk in October 2026: incidents, uptime and changes

> Freshdesk in October 2026: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported), 1 pricing/legal/trust page change. From Rewindex’s archive of Freshdesk’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/freshdesk/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.43% free of any incident; outage time 0 min, incident time 11 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 1 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2026](https://rewindex.com/company/freshdesk/2026/09.md) · Next: [November 2026](https://rewindex.com/company/freshdesk/2026/11.md) · [All months](https://rewindex.com/company/freshdesk/reports.md) · [Freshdesk](https://rewindex.com/company/freshdesk.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Email in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609904.md) | minor | 2026-10-15 09:46 UTC | 2026-10-15 12:37 UTC | 2.9 h | resolved |
| [Degraded Performance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609917.md) | minor | 2026-10-16 13:38 UTC | 2026-10-16 16:56 UTC | 3.3 h | resolved |
| [Issue with Email in FreshDesk](https://rewindex.com/company/freshdesk/incidents/1609936.md) | minor | 2026-10-19 13:45 UTC | 2026-10-19 14:50 UTC | 1.1 h | resolved |
| [Performance degradation in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609970.md) | minor | 2026-10-23 15:20 UTC | 2026-10-23 18:30 UTC | 3.2 h | resolved |
| [Performance degradation in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609995.md) | minor | 2026-10-28 23:28 UTC | 2026-10-29 00:30 UTC | 1.0 h | resolved |
| [Degraded performance in freshdesk](https://rewindex.com/company/freshdesk/incidents/1610014.md) | minor | 2026-10-30 12:15 UTC | 2026-10-30 12:25 UTC | 10 min | resolved |

## Pricing, legal and trust page changes

- 2026-10-29 08:44 UTC: [Pricing page changed: feature moved](https://rewindex.com/change/p10311.md) (Pricing: Pricing page)

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled Maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609542.md) | maintenance | 2026-10-11 01:30 UTC | 2026-10-11 02:30 UTC | 1.0 h | completed |

## Cite this

Freshdesk posted 6 status incidents in October 2026 (0 major or critical); 0 price changes and 1 notable page change observed.

- Canonical URL: https://rewindex.com/company/freshdesk/2026/10
- Citation: Freshdesk, “Freshdesk in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/2026/10 (CC BY 4.0).
- Markdown link: `[Freshdesk: Freshdesk in October 2026 (2026-10-01)](https://rewindex.com/company/freshdesk/2026/10)`


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Canonical: https://rewindex.com/company/freshdesk/2026/10 · Markdown: https://rewindex.com/company/freshdesk/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:21.453Z