# Freshdesk in September 2026: incidents, uptime and changes

> Freshdesk in September 2026: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Freshdesk’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/freshdesk/2026/09
Last updated: 2026-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 92.63% free of any incident; outage time 0 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2026](https://rewindex.com/company/freshdesk/2026/08.md) · Next: [October 2026](https://rewindex.com/company/freshdesk/2026/10.md) · [All months](https://rewindex.com/company/freshdesk/reports.md) · [Freshdesk](https://rewindex.com/company/freshdesk.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Performance degradation in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609584.md) | minor | 2026-09-02 17:18 UTC | 2026-09-03 09:00 UTC | 16 h | resolved |
| [Email Delivery issues to Microsoft recipients](https://rewindex.com/company/freshdesk/incidents/1609595.md) | minor | 2026-09-04 07:45 UTC | 2026-09-04 14:47 UTC | 7.0 h | resolved |
| [Degraded Performance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609627.md) | minor | 2026-09-09 00:02 UTC | 2026-09-09 00:43 UTC | 41 min | resolved |
| [Issues Affecting Incoming and Outgoing Calls](https://rewindex.com/company/freshdesk/incidents/1609678.md) | minor | 2026-09-15 01:44 UTC | 2026-09-15 07:46 UTC | 6.0 h | resolved |
| [Degradation in tickets UI](https://rewindex.com/company/freshdesk/incidents/1609689.md) | minor | 2026-09-16 10:35 UTC | 2026-09-16 13:18 UTC | 2.7 h | resolved |
| [Investigating delays in social channel messaging and ticket creation for some US customers](https://rewindex.com/company/freshdesk/incidents/1609705.md) | minor | 2026-09-18 19:00 UTC | 2026-09-19 12:27 UTC | 17 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled Maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609454.md) | maintenance | 2026-09-20 01:30 UTC | 2026-09-20 02:30 UTC | 1.0 h | completed |
| [Scheduled Maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609551.md) | maintenance | 2026-09-27 02:30 UTC | 2026-09-27 03:30 UTC | 1.0 h | completed |

## Cite this

Freshdesk posted 6 status incidents in September 2026 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/freshdesk/2026/09
- Citation: Freshdesk, “Freshdesk in September 2026” (2026-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/2026/09 (CC BY 4.0).
- Markdown link: `[Freshdesk: Freshdesk in September 2026 (2026-09-01)](https://rewindex.com/company/freshdesk/2026/09)`


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Canonical: https://rewindex.com/company/freshdesk/2026/09 · Markdown: https://rewindex.com/company/freshdesk/2026/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:16.754Z