# Freshdesk in August 2026: incidents, uptime and changes

> Freshdesk in August 2026: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Freshdesk’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/freshdesk/2026/08
Last updated: 2026-09-01T03:21:54Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 3
- By vendor impact label: minor 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.52% free of any incident; outage time 0 min, incident time 18 h 2 min (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: none · Next: [September 2026](https://rewindex.com/company/freshdesk/2026/09.md) · [All months](https://rewindex.com/company/freshdesk/reports.md) · [Freshdesk](https://rewindex.com/company/freshdesk.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with SLA, workflow and automations in our freshdesk support portal](https://rewindex.com/company/freshdesk/incidents/1609395.md) | minor | 2026-08-10 09:30 UTC | 2026-08-10 13:15 UTC | 3.8 h | resolved |
| [Issue in loading the chatbot](https://rewindex.com/company/freshdesk/incidents/1609407.md) | minor | 2026-08-12 23:28 UTC | 2026-08-13 03:10 UTC | 3.7 h | resolved |
| [Performance Degradation](https://rewindex.com/company/freshdesk/incidents/1609453.md) | minor | 2026-08-20 10:45 UTC | 2026-08-20 11:19 UTC | 34 min | resolved |
| [Degraded Performance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609496.md) | minor | 2026-08-25 04:02 UTC | 2026-08-25 06:18 UTC | 2.3 h | resolved |
| [Issue with IMAP for Microsoft Mail Servers](https://rewindex.com/company/freshdesk/incidents/1609563.md) | minor | 2026-08-31 16:15 UTC | 2026-09-01 03:21 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609132.md) | maintenance | 2026-08-16 02:30 UTC | 2026-08-16 03:30 UTC | 1.0 h | completed |
| [Scheduled Maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609328.md) | maintenance | 2026-08-21 02:30 UTC | 2026-08-21 03:30 UTC | 1.0 h | completed |
| [Scheduled Maintenance in Freshdesk](https://rewindex.com/company/freshdesk/incidents/1609329.md) | maintenance | 2026-08-28 13:30 UTC | 2026-08-28 14:30 UTC | 1.0 h | completed |

## Cite this

Freshdesk posted 5 status incidents in August 2026 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/freshdesk/2026/08
- Citation: Freshdesk, “Freshdesk in August 2026” (2026-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/freshdesk/2026/08 (CC BY 4.0).
- Markdown link: `[Freshdesk: Freshdesk in August 2026 (2026-08-01)](https://rewindex.com/company/freshdesk/2026/08)`


---
Canonical: https://rewindex.com/company/freshdesk/2026/08 · Markdown: https://rewindex.com/company/freshdesk/2026/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:48.870Z