# Flagsmith: Flagsmith dashboard not loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-06-18 13:46 UTC · Resolved: 2025-06-18 19:43 UTC · Duration: 6.0 h
- Updates: 5 · Affected components: Admin Dashboard
- [Vendor status page: https://stspg.io/btvg0ts5cq2s](https://stspg.io/btvg0ts5cq2s)
- [Company: Flagsmith](https://rewindex.com/company/flagsmith.md)

## Timeline of updates

- **investigating** 2025-06-18 13:46 UTC: We are currently investigating alerts that app.flagsmith.com is not loading.
- **investigating** 2025-06-18 13:47 UTC: It appears that the issue is related to our third party hosting provider for the Flagsmith dashboard. We are following up with them.
- **monitoring** 2025-06-18 13:52 UTC: It looks like the issue has been resolved on the provider's side. We are monitoring and validating.
- **monitoring** 2025-06-18 13:52 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-06-18 19:43 UTC: The incident on the third party system was resolved at 15.11 UTC.

## Rewindex changes for this incident

- 2025-06-18 13:46 UTC: [Critical incident: Flagsmith dashboard not loading](https://rewindex.com/change/ide429054969abc.md)


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Canonical: https://rewindex.com/company/flagsmith/incidents/ck50t41c2pqq · Markdown: https://rewindex.com/company/flagsmith/incidents/ck50t41c2pqq.md · JSON: https://rewindex.com/api/v1/companies/flagsmith/incidents/ck50t41c2pqq · Generated 2026-10-20T01:30:39.103Z