# FireHydrant: Runbooks are not attaching

> FireHydrant status incident “Runbooks are not attaching” on 2024-01-03: impact critical (vendor’s label), 3.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b
Last updated: 2024-01-03T23:47:20Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-01-03 20:35 UTC · Resolved: 2024-01-03 23:47 UTC · Duration: 3.2 h
- Updates: 2
- [Vendor status page: https://status.firehydrant.com/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b](https://status.firehydrant.com/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **update** 2024-01-03 22:40 UTC: Runbooks steps have been delayed in some cases. Retry mechanisms are complete. Impacted customers should see recovery and expected functionality.
- **update** 2024-01-03 22:47 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-01-03 20:35 UTC: [Critical incident: Runbooks are not attaching](https://rewindex.com/change/i78991854943b86.md)

## Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2024-01-03 20:35 UTC, resolved after 3.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b
- Citation: FireHydrant, “Runbooks are not attaching” (2024-01-03 20:35 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b (CC BY 4.0).
- Markdown link: `[FireHydrant: Runbooks are not attaching (2024-01-03)](https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b · Markdown: https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:53.794Z