# FireHydrant: Alert responses are experiencing high latency

> FireHydrant status incident “Alert responses are experiencing high latency” on 2026-08-28: impact critical (vendor’s label), 28 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced
Last updated: 2026-09-25T21:21:49Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-28 21:39 UTC · Resolved: 2026-09-25 21:21 UTC · Duration: 28 d
- Updates: 3
- [Vendor status page: https://status.firehydrant.com/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced](https://status.firehydrant.com/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **monitoring** 2026-09-25 20:36 UTC: We are currently investigating reports to high latency when responding to alerts.
- **monitoring** 2026-09-25 20:59 UTC: We have mitigated the underlying issue that was causing high alert latency, we will share more updates as the issue is resolved.
- **resolved** 2026-09-25 21:21 UTC: We have resolved the underlying issue causing above average latency.

## Rewindex changes for this incident

- 2026-08-28 21:39 UTC: [Critical incident: Alert responses are experiencing high latency](https://rewindex.com/change/i9e48fa35b76451.md)

## Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2026-08-28 21:39 UTC, resolved after 28 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced
- Citation: FireHydrant, “Alert responses are experiencing high latency” (2026-08-28 21:39 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced (CC BY 4.0).
- Markdown link: `[FireHydrant: Alert responses are experiencing high latency (2026-08-28)](https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced · Markdown: https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:56.899Z