# FireHydrant: MS Teams users are unable to login to the app

> FireHydrant status incident “MS Teams users are unable to login to the app” on 2024-09-12: impact minor (vendor’s label), 4 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164
Last updated: 2024-09-16T15:26:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-12 21:26 UTC · Resolved: 2024-09-16 15:26 UTC · Duration: 4 d
- Updates: 3 · Affected components: MS Teams
- [Vendor status page: https://status.firehydrant.com/incidents/5e654286-280e-43d7-87c7-1fa9405ef164](https://status.firehydrant.com/incidents/5e654286-280e-43d7-87c7-1fa9405ef164)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **monitoring** 2024-09-13 23:43 UTC: Our upstream provider, Microsoft, is currently experiencing an issue which is affecting our ability to authenticate into Microsoft Teams. We are in contact with Teams support to actively resolve the issue. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
- **monitoring** 2024-09-16 15:17 UTC: We are seeing signs of recovery from our upstream provider. The login button for Microsoft Teams users should now be displaying correctly. Our team is actively monitoring the situation to ensure full service restoration. We will continue to observe and validate the improvements before marking this issue as fully resolved.
- **resolved** 2024-09-16 15:26 UTC: The issue affecting our service has been fully resolved. The login button for Microsoft Teams users is now displaying and functioning correctly.

## Cite this

Status incident (vendor impact label: minor) posted by FireHydrant, started 2024-09-12 21:26 UTC, resolved after 4 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164
- Citation: FireHydrant, “MS Teams users are unable to login to the app” (2024-09-12 21:26 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164 (CC BY 4.0).
- Markdown link: `[FireHydrant: MS Teams users are unable to login to the app (2024-09-12)](https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164 · Markdown: https://rewindex.com/company/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/5e654286-280e-43d7-87c7-1fa9405ef164 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:32.632Z