# FireHydrant: Website and Slack application is slow

> FireHydrant status incident “Website and Slack application is slow” on 2024-12-04: impact major (vendor’s label), 4.7 h, 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d
Last updated: 2024-12-04T20:50:36Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-04 16:08 UTC · Resolved: 2024-12-04 20:50 UTC · Duration: 4.7 h
- Updates: 7
- [Vendor status page: https://status.firehydrant.com/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d](https://status.firehydrant.com/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **update** 2024-12-04 15:21 UTC: Our systems have detected an availability or performance update with Slack and we're investigating the impact. Additionally, our site is currently experiencing a higher than normal load time, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.
- **update** 2024-12-04 16:32 UTC: We have identified the issue and are continuing to work through a backlog of requests in the queue
- **update** 2024-12-04 16:48 UTC: We are continuing to work through the queue of backlogged requests
- **update** 2024-12-04 17:04 UTC: We are continuing to work through the queue of backlogged requests and monitoring performance
- **update** 2024-12-04 17:20 UTC: New incident behavior should be working as expected. We are continuing to work through the backlog of events in the queue and monitoring performance
- **update** 2024-12-04 18:08 UTC: We are continuing to work through Slack update queues
- **update** 2024-12-04 19:50 UTC: This incident has been resolved

## Rewindex changes for this incident

- 2024-12-04 16:08 UTC: [Major incident: Website and Slack application is slow](https://rewindex.com/change/i0f674cf8e7b2cd.md)

## Cite this

Status incident (vendor impact label: major) posted by FireHydrant, started 2024-12-04 16:08 UTC, resolved after 4.7 h, 7 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d
- Citation: FireHydrant, “Website and Slack application is slow” (2024-12-04 16:08 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d (CC BY 4.0).
- Markdown link: `[FireHydrant: Website and Slack application is slow (2024-12-04)](https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d · Markdown: https://rewindex.com/company/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/5a95860e-8b7b-4929-94e9-6f990348e85d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:54.773Z