# FireHydrant: API degradation

> FireHydrant status incident “API degradation” on 2024-12-18: impact critical (vendor’s label), 50 min, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d
Last updated: 2024-12-18T18:06:45Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-12-18 17:16 UTC · Resolved: 2024-12-18 18:06 UTC · Duration: 50 min
- Updates: 5
- [Vendor status page: https://status.firehydrant.com/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d](https://status.firehydrant.com/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **monitoring** 2024-12-18 16:56 UTC: Users are unable to declare incidents via the web UI do to a misconfiguration. We have identified the issue and are rolling the fix now. Slack and MS Teams remains unaffected
- **monitoring** 2024-12-18 17:06 UTC: All services are operational
- **monitoring** 2024-12-18 17:59 UTC: Users are unable to declare incidents via the web UI do to a misconfiguration. We have identified the issue and are rolling the fix now. Slack and MS Teams incident management remain unaffected
- **monitoring** 2024-12-18 18:00 UTC: Users are unable to declare incidents via the web UI do to a misconfiguration. We have identified the issue and are rolling the fix now. Slack and MS Teams incident management remain unaffected
- **resolved** 2024-12-18 18:06 UTC: All services are operational

## Rewindex changes for this incident

- 2024-12-18 17:16 UTC: [Critical incident: API degradation](https://rewindex.com/change/i1467c54a50817e.md)

## Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2024-12-18 17:16 UTC, resolved after 50 min, 5 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d
- Citation: FireHydrant, “API degradation” (2024-12-18 17:16 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d (CC BY 4.0).
- Markdown link: `[FireHydrant: API degradation (2024-12-18)](https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d · Markdown: https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:10.276Z