# Firebolt

- Domain: firebolt.io · Category: data
- Status page: https://status.firebolt.io (polled every 10 minutes; now operational)
- Incidents archived: 56 (40 major/critical, 11 maintenances), history since 2020-11-03
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2020 | 4 | 3 | 0 | 1.4 h |
| 2021 | 23 | 17 | 0 | 43 min |
| 2022 | 13 | 10 | 0 | 59 min |
| 2023 | 4 | 3 | 0 | 1.9 h |
| 2024 | 4 | 2 | 11 | 1.9 h |
| 2025 | 7 | 5 | 0 | 1.9 h |
| 2026 | 1 | 0 | 0 | ongoing |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2025-10-20 07:11 UTC | [Major incident: AWS Service Issues in US-East-1](https://rewindex.com/change/i423ab892a4c508.md) | Firebolt reported a major outage in US-EAST-1 from 2025-10-20 07:11 UTC to 2025-10-21 11:14 UTC (28 h 2 min), linked to a broader AWS outage. Customers may have experienced latency, query suspensions, ingestion failures and slower engine startups due to EC2 launch throttling. Firebolt marked the incident resolved and said the underlying AWS issue was fully resolved. |
| 2025-03-26 19:15 UTC | [Major incident: Unable to Start Engines in 2.0](https://rewindex.com/change/i8c4b7640158171.md) | pending |
| 2025-03-25 18:21 UTC | [Major incident: Login flow experiencing interruption in some regions](https://rewindex.com/change/i76c0ea659c1440.md) | pending |
| 2025-01-31 00:23 UTC | [Major incident: Firebolt V2 UI Experiencing Outage](https://rewindex.com/change/i484388f0ce41aa.md) | pending |
| 2025-01-22 19:22 UTC | [Major incident: US-EAST-1 Engine Operations](https://rewindex.com/change/i148b9e3066e105.md) | pending |
| 2024-11-14 19:46 UTC | [Critical incident: Unable to start Engines on FB 2.0](https://rewindex.com/change/ie26ba78b196ea2.md) | pending |
| 2024-06-21 06:42 UTC | [Major incident: Incident Impacting Engine Start and Ingest Process](https://rewindex.com/change/id6302a69c5b2ad.md) | pending |
| 2023-09-28 20:10 UTC | [Major incident: Engine Startup Issue in US-EAST-1 Region](https://rewindex.com/change/i137c660505dee1.md) | pending |
| 2023-08-02 12:25 UTC | [Critical incident: Potential access issue to the UI.](https://rewindex.com/change/ib9c33c0c10850d.md) | pending |
| 2023-01-19 15:27 UTC | [Major incident: UI issue - reporting engines states](https://rewindex.com/change/i0a6c161f813472.md) | pending |

Full timeline: [Firebolt changes](https://rewindex.com/company/firebolt/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://firebolt.io/privacy](https://firebolt.io/privacy) | 1 | 2026-10-17 |  |
| Pricing | [https://firebolt.io/pricing](https://firebolt.io/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.firebolt.io/security](https://www.firebolt.io/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 56 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-04-09 22:01 UTC | [Sporadic transaction timeouts](https://stspg.io/cf0bl97yvsy6) | minor | -3661 min |  |
| 2025-11-18 13:20 UTC | [Cloudflare Outage Impacting Authentication & Documentation Services](https://stspg.io/vg038dbslv95) | minor | 6.2 h |  |
| 2025-10-23 07:00 UTC | [Authentication Service Maintenance - SSO Infrastructure Update](https://stspg.io/ndj1pkv2y5xh) | minor | 1.9 h |  |
| 2025-10-20 07:11 UTC | [AWS Service Issues in US-East-1](https://stspg.io/5bwn1q90h9gw) | major | 28 h |  |
| 2025-03-26 19:15 UTC | [Unable to Start Engines in 2.0](https://stspg.io/wmzztgygv8b7) | major | 3 min |  |
| 2025-03-25 18:21 UTC | [Login flow experiencing interruption in some regions](https://stspg.io/qbwsdmg36435) | major | 3.6 h |  |
| 2025-01-31 00:23 UTC | [Firebolt V2 UI Experiencing Outage](https://stspg.io/4c9zch1ktqfm) | major | 1.1 h |  |
| 2025-01-22 19:22 UTC | [US-EAST-1 Engine Operations](https://stspg.io/vqw2w6jvcq6n) | major | 1.6 h |  |
| 2024-11-14 19:46 UTC | [Unable to start Engines on FB 2.0](https://stspg.io/j12m8t577h7s) | critical | 24 min |  |
| 2024-06-21 06:42 UTC | [Incident Impacting Engine Start and Ingest Process](https://stspg.io/gw28lhzy2mxz) | major | 2.9 h |  |
| 2024-05-06 13:20 UTC | [Potential issue with engines startup](https://stspg.io/2wvvpqdh92bc) | minor | 1.4 h |  |
| 2024-03-04 18:12 UTC | [Inability to Start Engines](https://stspg.io/vtxhphyhx202) | minor | 2.4 h |  |
| 2023-09-28 20:10 UTC | [Engine Startup Issue in US-EAST-1 Region](https://stspg.io/5ryx3qh8s8vn) | major | 10 h |  |
| 2023-08-02 12:25 UTC | [Potential access issue to the UI.](https://stspg.io/807z2qtgf8q5) | critical | 36 min |  |
| 2023-06-13 21:20 UTC | [AWS Outage affecting Start/Stop Engines](https://stspg.io/lvlkt0nrvttv) | minor | 17 min |  |
| 2023-01-19 15:27 UTC | [UI issue - reporting engines states](https://stspg.io/kb0sqwtgvykd) | major | 3.3 h |  |
| 2022-11-21 15:00 UTC | [Engines fail to start](https://stspg.io/zqn0zpjk7142) | critical | 49 min |  |
| 2022-11-14 10:55 UTC | [Engines fail to start in US-EAST-1](https://stspg.io/5k8jjzw90p3v) | major | 59 min |  |
| 2022-08-10 11:52 UTC | [Start engine may fail](https://stspg.io/7t03tl3cyxhd) | major | 57 min |  |
| 2022-06-22 13:20 UTC | [Errors Logging In](https://stspg.io/xynx4xg2jcfr) | major | 53 min |  |
| 2022-06-08 08:18 UTC | [starting & stopping engines takes long time.](https://stspg.io/zwpjgnqkr6tx) | major | 2.8 h |  |
| 2022-06-08 07:11 UTC | [starting & stopping engines takes long time.](https://stspg.io/qk8w7ywgdygz) | major | 24 min |  |
| 2022-06-03 11:02 UTC | [starting & stopping engines takes long time.](https://stspg.io/mslxn5g3pnln) | minor | 1 min |  |
| 2022-06-01 13:07 UTC | [US East cluster not responding](https://stspg.io/wkyz8j0p5ffc) | minor | 1.1 h |  |
| 2022-05-25 16:38 UTC | [Login issue](https://stspg.io/f93pbs5s104s) | major | 1.2 h |  |
| 2022-04-19 15:18 UTC | [Engines failing to start in us-east-1](https://stspg.io/4lfyd1j1xl0w) | major | 2.8 h |  |
| 2022-02-22 15:01 UTC | [\[Minor issue\] - Slack outage affecting Support availability](https://stspg.io/c9v6n7b4pwtp) | minor | 30 min |  |
| 2022-01-26 13:02 UTC | [Engines may fail to start and stop](https://stspg.io/rn2c126d09n4) | major | 3.8 h |  |
| 2022-01-24 09:24 UTC | [Loading databases could fail](https://stspg.io/2vtpl8gb0dlc) | critical | 4.0 h |  |
| 2021-12-22 12:41 UTC | [Amazon Elastic Compute outage](https://stspg.io/5rbjtpsrmmv8) | major | 7.6 h |  |
| 2021-12-15 15:47 UTC | [AWS Networking issues](https://stspg.io/gkfrcn2dg7qp) | minor | 43 min |  |
| 2021-12-07 15:58 UTC | [Engines may fail to start and stop](https://stspg.io/spjqn4myg8md) | major | 16 h |  |
| 2021-12-07 10:57 UTC | [Accessing Firebolt web application may fail](https://stspg.io/s5qrffmgjsx6) | critical | 3 min |  |
| 2021-11-10 10:17 UTC | [Using Firebolt web application may fail](https://stspg.io/vl95y671gr7j) | critical | 7 min |  |
| 2021-09-28 16:19 UTC | [Signing in to Firebolt may fail](https://stspg.io/j6ydmsm1wkkv) | major | 11 min |  |
| 2021-09-27 08:30 UTC | [Engines may fail to start and stop](https://stspg.io/k8ns7r8rg0tb) | major | 3.7 h |  |
| 2021-08-31 18:49 UTC | [Signing in to Firebolt may fail](https://stspg.io/62w0xzypq9w0) | major | 7.2 h |  |
| 2021-08-19 22:17 UTC | [Signing in to Firebolt may fail](https://stspg.io/00k7q0f2pjz1) | major | 24 min |  |
| 2021-07-20 04:30 UTC | [Engines may fail to start and stop](https://stspg.io/9wxqg2rpml4x) | major | 4.3 h |  |
| 2021-06-29 18:50 UTC | [Tenat account creation fails](https://stspg.io/fmpsf4jnzr0m) | minor | 7.8 h |  |
| 2021-06-29 11:30 UTC | [Starting/restarting new engines fails](https://stspg.io/6p2tr3c8rqg6) | major | 30 min |  |
| 2021-05-11 07:04 UTC | [Logging into FIrebolt may fail](https://stspg.io/916q9pp26lkq) | critical | 48 min |  |
| 2021-04-28 09:01 UTC | [Engines may fail to start](https://stspg.io/k15sr14fzq4r) | none | 0 min |  |
| 2021-04-20 16:25 UTC | [Logging into FIrebolt may fail](https://stspg.io/qvy78mpqllq7) | critical | 54 min |  |
| 2021-04-18 10:49 UTC | [Engines may fail to start or stop](https://stspg.io/z72ghg4jwk51) | major | 21 min |  |
| 2021-04-02 07:34 UTC | [Engines may fail to start or stop](https://stspg.io/sc1tfp5cdznh) | none | 0 min |  |
| 2021-03-16 13:34 UTC | [Engines may fail to start or stop](https://stspg.io/dzswwqmgx5lp) | none | 0 min |  |
| 2021-02-23 09:07 UTC | [Web application is experiencing a significant outage](https://stspg.io/rf043srmpnxc) | critical | 7 min |  |
| 2021-02-22 17:38 UTC | [Engines may fail to start](https://stspg.io/dmkf5fqb60w3) | critical | 38 min |  |
| 2021-02-22 14:32 UTC | [Inviting users could fail](https://stspg.io/nzrb4jjx2x2k) | minor | 2.5 h |  |
| 2021-02-03 13:30 UTC | [Engines may fail to start or stop](https://status.firebolt.io/incidents/17lcmfzbnrc8) | critical | 0 min |  |
| 2021-02-02 00:00 UTC | [Engines may fail to start or stop](https://status.firebolt.io/incidents/6tsq8lv6dnb1) | critical | 0 min |  |
| 2020-12-10 09:24 UTC | [Engines APIs may fail](https://status.firebolt.io/incidents/v7nlpbs6n2yg) | major | 5 d |  |
| 2020-11-27 09:38 UTC | [Some engines might not start due to issues with the AWS load balancer](https://status.firebolt.io/incidents/039ykx1434s6) | minor | 1.4 h |  |
| 2020-11-18 07:28 UTC | [Engines may fail to start](https://status.firebolt.io/incidents/1j2xln4t2rhy) | major | 36 min |  |
| 2020-11-03 07:30 UTC | [New Version Release](https://status.firebolt.io/incidents/ps3clv020z9f) | critical | 0 min |  |


## Charts

### Chart data: Firebolt status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2020 | 4 | 3 |
| 2021 | 23 | 17 |
| 2022 | 13 | 10 |
| 2023 | 4 | 3 |
| 2024 | 4 | 2 |
| 2025 | 7 | 5 |
| 2026 | 1 | 0 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2024-03 | minor | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | major | 1 |
| 2024-11 | critical | 1 |
| 2025-01 | major | 2 |
| 2025-03 | major | 2 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 1 |
| 2025-11 | minor | 1 |
| 2026-04 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |

---
Canonical: https://rewindex.com/company/firebolt · Markdown: https://rewindex.com/company/firebolt.md · JSON: https://rewindex.com/api/v1/companies/firebolt · Generated 2026-10-18T00:37:01.598Z