# Figma: Issue loading file thumbnails

> Figma status incident “Issue loading file thumbnails” on 2023-09-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/figma/incidents/x5nh9qwyl29z
Last updated: 2023-09-04T00:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-04 00:30 UTC · Resolved: 2023-09-04 00:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.figma.com/incidents/x5nh9qwyl29z](https://status.figma.com/incidents/x5nh9qwyl29z)
- [Company: Figma](https://rewindex.com/company/figma.md)

## Timeline of updates

- **resolved** 2023-09-04 00:30 UTC: File thumbnails weren't loading for some users between 5:10 pm to 10:45 pm (PST)

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Figma, started 2023-09-04 00:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/figma/incidents/x5nh9qwyl29z
- Citation: Figma, “Issue loading file thumbnails” (2023-09-04 00:30 UTC). Archived by Rewindex: https://rewindex.com/company/figma/incidents/x5nh9qwyl29z (CC BY 4.0).
- Markdown link: `[Figma: Issue loading file thumbnails (2023-09-04)](https://rewindex.com/company/figma/incidents/x5nh9qwyl29z)`


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Canonical: https://rewindex.com/company/figma/incidents/x5nh9qwyl29z · Markdown: https://rewindex.com/company/figma/incidents/x5nh9qwyl29z.md · JSON: https://rewindex.com/api/v1/companies/figma/incidents/x5nh9qwyl29z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:39.352Z