# Figma: Service disruption

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-22 13:58 UTC · Resolved: 2024-07-22 14:58 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: AWS Infrastructure, APIs & Web Application, REST API, Real-time collaboration server
- [Vendor status page: https://stspg.io/989j7cvwp1m6](https://stspg.io/989j7cvwp1m6)
- [Company: Figma](https://rewindex.com/company/figma.md)

## Summary

Figma reported a major partial availability disruption affecting APIs & Web Application, AWS Infrastructure, Real-time collaboration server, and REST API. The incident record started at 2024-07-22 13:58 UTC and was resolved at 2024-07-22 14:58 UTC (computed duration: 59 min); Figma reported actual availability issues from 13:38 to 13:48 UTC and said it had addressed the root cause. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2024-07-22 13:58 UTC: Figma had a 10 minute partial availability issue on Monday July 22nd between 13:38 and 13:48 UTC. We have identified and addressed the root cause and we are actively monitoring.
- **monitoring** 2024-07-22 14:02 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-07-22 14:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-07-22 13:58 UTC: [Major incident: Service disruption](https://rewindex.com/change/i2a1e0d33ff3c98.md)


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Canonical: https://rewindex.com/company/figma/incidents/t8pdbxsjx00y · Markdown: https://rewindex.com/company/figma/incidents/t8pdbxsjx00y.md · JSON: https://rewindex.com/api/v1/companies/figma/incidents/t8pdbxsjx00y · Generated 2026-10-18T12:40:01.889Z
