# ElevenLabs: Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-04 13:55 UTC · Resolved: 2026-09-04 21:01 UTC · Duration: 7.1 h
- Updates: 4 · Affected components: Other, Speech to Text
- [Vendor status page: https://status.elevenlabs.io/incidents/01M1PB7V9WNBNFFACKWX3B57GC](https://status.elevenlabs.io/incidents/01M1PB7V9WNBNFFACKWX3B57GC)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)

## Timeline of updates

- **investigating** 2026-09-04 13:55 UTC: We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.
- **identified** 2026-09-04 14:16 UTC: We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.
- **monitoring** 2026-09-04 14:34 UTC: The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.
- **resolved** 2026-09-04 21:01 UTC: After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.


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Canonical: https://rewindex.com/company/elevenlabs/incidents/01M1PB7V9WNBNFFACKWX3B57GC · Markdown: https://rewindex.com/company/elevenlabs/incidents/01M1PB7V9WNBNFFACKWX3B57GC.md · JSON: https://rewindex.com/api/v1/companies/elevenlabs/incidents/01M1PB7V9WNBNFFACKWX3B57GC · Generated 2026-10-18T09:41:14.329Z