# ElevenLabs: Batch calling degraded in EU residency

> ElevenLabs status incident “Batch calling degraded in EU residency” on 2026-08-27: impact minor (vendor’s label), 5.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP
Last updated: 2026-08-27T13:08:26Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-27 08:00 UTC · Resolved: 2026-08-27 13:08 UTC · Duration: 5.1 h
- Updates: 2 · Affected components: Telephony
- [Vendor status page: https://status.elevenlabs.io/incidents/01M11N6X4JVMHEBPWEH1ZT66QP](https://status.elevenlabs.io/incidents/01M11N6X4JVMHEBPWEH1ZT66QP)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)

## Timeline of updates

- **identified** 2026-08-27 13:05 UTC: Outbound Batch calls in the European residency experienced dispatch delays of up to 30 minutes between 08:00 and 11:00 UTC.
- **resolved** 2026-08-27 13:08 UTC: Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.

## Cite this

Status incident (vendor impact label: minor) posted by ElevenLabs, started 2026-08-27 08:00 UTC, resolved after 5.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP
- Citation: ElevenLabs, “Batch calling degraded in EU residency” (2026-08-27 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP (CC BY 4.0).
- Markdown link: `[ElevenLabs: Batch calling degraded in EU residency (2026-08-27)](https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP)`


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Canonical: https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP · Markdown: https://rewindex.com/company/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP.md · JSON: https://rewindex.com/api/v1/companies/elevenlabs/incidents/01M11N6X4JVMHEBPWEH1ZT66QP · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:07:11.308Z