# Elastic Cloud: Paid accounts inaccurately marked as expired

> Elastic Cloud status incident “Paid accounts inaccurately marked as expired” on 2024-05-10: impact none (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0
Last updated: 2024-05-13T22:23:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-10 22:00 UTC · Resolved: 2024-05-13 22:23 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/xrxj6hdkkbg0](https://status.elastic.co/incidents/xrxj6hdkkbg0)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2024-05-13 22:23 UTC: The incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2024-05-10 22:00 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0
- Citation: Elastic Cloud, “Paid accounts inaccurately marked as expired” (2024-05-10 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Paid accounts inaccurately marked as expired (2024-05-10)](https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/xrxj6hdkkbg0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:28.149Z