# Elastic Cloud: Password reset workflow not functioning

> Elastic Cloud status incident “Password reset workflow not functioning” on 2020-06-17: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9
Last updated: 2020-06-17T16:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-06-17 12:45 UTC · Resolved: 2020-06-17 16:20 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/wr1sfwd01qt9](https://status.elastic.co/incidents/wr1sfwd01qt9)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-06-17 16:20 UTC: After a period of monitoring we have confirmed the fix to have resolved the issue. Password resets should be working normally at this time, however if you experience any issues please don't hesitate to reach out to our support team for further assistance. Thank you for your patience and understanding as we worked through this issue!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Elastic Cloud, started 2020-06-17 12:45 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9
- Citation: Elastic Cloud, “Password reset workflow not functioning” (2020-06-17 12:45 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Password reset workflow not functioning (2020-06-17)](https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/wr1sfwd01qt9.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/wr1sfwd01qt9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:41.532Z