# Elastic Cloud: Issue with Kibana authentication flow

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-16 10:57 UTC · Resolved: 2026-06-16 11:36 UTC · Duration: 39 min
- Updates: 3 · Affected components: Global services - Cloud console
- [Vendor status page: https://stspg.io/nnzfljsnpq39](https://stspg.io/nnzfljsnpq39)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Summary

A major Kibana authentication outage affected Deployments and Projects: the "Log in with Elastic Cloud" button failed. It started at 2026-06-16 10:57 UTC and was resolved at 2026-06-16 11:36 UTC, lasting 38 min. Customers could use the Kibana link inside the Elastic Cloud console as a workaround; Elastic reported identifying the root cause and mitigating the issue. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-16 10:57 UTC: We have detected an issue with the Kibana authentication flow for both Deployments and Projects. Authenticating to Kibana using the "Log in with Elastic Cloud" button results in an authentication failure. A workaround is to access Kibana using the link inside the Elastic Cloud console. We are currently working on a resolution. Our team is currently identifying the root cause to resolve the issue. We will share another update in the next hour.
- **investigating** 2026-06-16 11:21 UTC: We are continuing to investigate this issue.
- **resolved** 2026-06-16 11:36 UTC: We have identified the root cause and mitigated the issue. Users should now be able to log in to Kibana via the "Log in with Elastic Cloud" button.

## Rewindex changes for this incident

- 2026-06-16 10:57 UTC: [Major incident: Issue with Kibana authentication flow](https://rewindex.com/change/ib96f083a69581c.md)


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/tqhprzllw8yj · Markdown: https://rewindex.com/company/elastic-cloud/incidents/tqhprzllw8yj.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/tqhprzllw8yj · Generated 2026-10-18T13:33:47.646Z